Purchase Disputes

If you're experiencing issues with your purchase that fall under any of the following categories - received counterfeit, not as described, or never received the item - you're entitled to our buyer's protection within 48 hours of receiving your purchase.

If you've been unable to resolve the issue with the seller, we're here to help. We'll step in to find a fair solution for both parties involved.

Your satisfaction is important to us, and we want to ensure you have a positive shopping experience. If you encounter any purchase disputes meeting the criteria mentioned above, please fill out the dispute form below within 48 hours of receiving your purchase with as much details as possible for us to assist you the best we can.

Disputes form